MOMS
Building 2113, Mitchell Avenue, 66877 Ramstein-Miesenbach, Deutschland
4.1
68 Bewertungen
8 Kommentare
CJW3+W4 Ramstein-Miesenbach, Deutschland
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Montag: 10–17
Dienstag: 10–17
Mittwoch: 10–17
Donnerstag: 10–17
Freitag: 10–17
Samstag: 11–16
Sonntag: Geschlossen
Dienstag: 10–17
Mittwoch: 10–17
Donnerstag: 10–17
Freitag: 10–17
Samstag: 11–16
Sonntag: Geschlossen
Ich habe 150 Dollar für einen Rahmen für mein Hochzeitsbild bezahlt. Mein Mann hat es abgeholt und nach Hause gebracht. Es hatte einen großen Chip darauf, zusammen mit einem roten Farbstift auf der Matte.
Ich habe gestern angerufen und mir wurde gesagt, ich solle es zum Austausch vorbeibringen, aber heute Morgen wurde mir eine E-Mail geschickt und gesagt, dass sie den Rahmen nicht ersetzen werden, da es nicht ihre Schuld war und möglicherweise im Auto verschoben wurde. (Die Position des Chips macht es physikalisch unmöglich, während der Fahrt etwas getroffen zu haben, da er flach lag und sich nicht von der Mitte des Bodens bewegte). Er sagte, weil mein Mann dafür unterschrieben hat (was ja, ich bin wütend, dass er es nicht überprüft hat), werden sie nichts tun, es sei denn, ich bezahle für einen weiteren Rahmen. Er sagte, sie hätten es inspiziert und seien zufrieden mit dem Job, der die Tür verlassen habe. Scheinbar farbige Linien auf der Matte sind also akzeptabel, zusammen mit großen Dellen. Aber hey, wenn sie mit dieser Art von Arbeit zufrieden sind, wer bin ich dann, um zu sagen, dass es schlecht aussieht 🤷🏻♀️ UNGLAUBLICH enttäuscht ist eine Untertreibung.
Bitte alle, die etwas Besonderes haben, das sie einrahmen möchten, GEHEN SIE NICHT ZU MAMAS!!!
(Original)
DO NOT go to Mom’s (Frame shop) on base for custom frames!! Please.
I paid $150 for a frame for my wedding picture. My husband picked it up and brought it home. It had a large chip on it along with red color pencil on the matte.
I called yesterday and was told to bring it in to get replaced however this morning was emailed and told they will not replace the frame as it was not their fault and possibly shifted in the car. (The location of chip makes this physically impossible to have hit anything while driving since it was laying flat and didn’t move from the middle of the floor). He said because my husband signed for it (which yes, I’m mad he didn’t check), there’s nothing they will do unless I pay for another frame. He said they inspected it and were happy with the job that went out the door. So apparently colored lines on the matte is acceptable along with large dents. But hey, if they’re happy with that kind of work then who am I to say it looks bad 🤷🏻♀️ INCREDIBLY disappointed is an understatement.
Please anyone who has something special they want framed, DO NOT GO TO MOM’s!!!
(Original)
Their guitars are very interested very over priced. One guitar was listed at $450, though it sold online for $350. When I asked if they'd price match they told me no. In short, they'll rip you off on guitars here.
Was ist das für ein „Geschäft“?
(Original)
Terrible customer service. Staff acts like they don’t care. Called to get the hours for my newborn passport photos and drove across town with my baby 30 minutes later to find that the photographer left for the day. The guy at the front only proceeded to take the photos for me after I complained and asked for his managers name. Two days later I went in to pick up the photos at 530 (they close at 6) and the photographer was leaving again. As I was picking up the photos I asked the The girl who helped me if they have violin rosin. She had no idea, didn’t even check just gave me my photos and proceeded back to whatever work she was doing before I came in. So even when you call to check that someone will be there, they might not be there and the staff acts nonchalant about the inconvenience of you dragging a newborn across town after work in the cold just to be told the person you need for the service and hours expected by the customer can’t be fulfilled.
What kind of “business” is this?
(Original)
I was able to select the exact guitar strings I needed and the customer service was very helpful in selecting a guitar amp.
(Original)
There is a music shop, a store with unique souvenirs, a sports wear shop and a place to get your passport photo.
(Original)
A must see store!
(Original)
Good for passport photos