Queen
Fackelstraße 17, 67655 Kaiserslautern, Deutschland
3
10 Bewertungen
8 Kommentare
CQV8+GW Kaiserslautern, Deutschland
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Montag: 10–18
Dienstag: 10–18
Mittwoch: 10–18
Donnerstag: 10–18
Freitag: 10–18
Samstag: 10–18
Sonntag: Geschlossen
Dienstag: 10–18
Mittwoch: 10–18
Donnerstag: 10–18
Freitag: 10–18
Samstag: 10–18
Sonntag: Geschlossen
(Original)
If I could give zero stars I would. Buyer beware. The place does not accept returns. They do not honor their commitment and they aren’t honest. We bought a dress on a Saturday and told the worker that we wanted to see about having it altered on Monday. If we couldn’t then we wanted to return it on Monday. We were assured we could. Then today, Monday we go back to return it because it couldn’t be altered, and the man acts like he doesn’t speak German or English. His language was perfect on Saturday. He calls some woman on the phone who tells us “no return” Then we said fine what about store credit so we can get something that fits. She says no that we can’t do that either. “Too many people return dresses after wearing them.” I said we never would have purchased if we were told this. In fact we were told we could bring it back if it couldn’t be altered. My daughter is small and it needed to be taken in a lot. So despite having Tags on it, Never worn, Event isn’t for weeks we had to keep it. So I purchased another dress at Peak and Cloppenburg. These people are awful and obviously don’t care about the customer. I told her I would leave a bad review. So at least I am honest!